Change to Texas Gas Service – Automatic Payments turned off



FYI Texas Gas Service is making changes to their site and automatic payments using debit/credit cards have been turned off. I’ve had automatic payments set up for 2+ years and just got an email today letting me know my payment was due with no payment scheduled. Upon calling, customer service told me about this change but I never received any communication by mail or email. They said payments would need to be made manually until the site transitions on November 9th at which time I can re-enroll in automatic payments.

Just a friendly note if you have automatic payments set up to double check you don’t miss a payment! Very frustrating.

submitted by /u/late_twenties
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